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Have you received a letter from us?

If you have received a communication from Credit Report S.r.l., you can manage your position by filling in the form below or by calling our call centre. Keep at hand the case number («Ns. rif.») shown in the letter.

Written requests

Online form

To ask for information about your position or to receive the documents of your case, fill in the form below, in the «Request for documents» section. If you are writing on behalf of the account holder, attach your identity document and the signed authorisation: without an authorisation we cannot give any information.

First contact

Write to us on WhatsApp with your first name, surname and case number («Ns. rif.»): one of our staff will call you back to discuss your position. We will call you from 0187 278446.

On WhatsApp we do not give information about the case before we have spoken to you on the phone: if documents are needed, our staff member will ask you for them after the call. To request documents or to send us your identity document and authorisation, use the form below.

WhatsApp 378 011 1872↑ Please read the note above before writing to us

Call centre

Telephone

Call the dedicated number to speak to a member of our staff, Monday to Friday, 8:30 am to 6:30 pm.

0187 278 444 0187 621 103

Request for documents

Fill in the form to receive the documents relating to your case or to ask for information about your position. If you are writing on behalf of the account holder, choose «Authorised representative» and also attach your identity document and the signed authorisation.

First name * Surname * Italian tax code (codice fiscale) * Email * Telephone * Company

Message * I have read the privacy notice. * Declaration. I confirm and declare that I am the only user of the contact details provided (telephone and email) and I authorise your company to use them for the communications requested. I release your company from any liability arising from improper access to or use of these contact details by third parties. *

Have you found your case number («Ns. rif.») and do you need further information? Yes No

Acting as * Account holder Authorised representative

Case number («Ns. rif.») * Name of the account holder

I declare that I wish to receive the communications concerning this request at the following email address *

Email for communications *

Identity document of the account holder * PDF, JPG or PNG, max 5 MB

Identity document of the authorised representative * PDF, JPG or PNG, max 5 MB Authorisation signed by the account holder * PDF, JPG or PNG, max 5 MB

Fields marked * are mandatory. Attached documents are forwarded to our office and are not kept on the website.

Beware of scams.

Credit Report S.r.l. never asks for payments into accounts other than those shown in its official communications and never asks for codes, passwords or card details. If you receive a request that seems strange, call us on 0187 278 444 or 0187 621 103 before paying.